Meet the Team

*Branch Temporary Hours*
Due to Covid-19 we are currently open certain days & hours on an appointment only basis.

Please book your appointment with your nearest branch via our appointment form here »

If you have a query of an urgent nature, please call 01792 293743 or email

01792 293749

  21 Newton Road

Mon-Sat 9.00am - 5.00pm
Sun - Closed

Roland Flook - Branch Manager
Years Experience: 7.5 Years

I have been working in the travel industry for 7.5 years, 4 years of which I was working for Carnival UK (P&O, Cunard & Princess) in their Reservations Department followed by 2 years working for a travel agent specialising in Cruises.

As well as travelling on several cruise holidays I have visited various beach destinations including the Greek Isles (Lesbos, Rhodes and Skiathos), Turkey (Bodrum and Turunc), Egypt (Sharm el Sheikh, Taba Heights & Luxor) and Spain (Salou & Costa Brava).

Viv Brown
Years Experience: 29 Years

I have been lucky enough to have visited many different countries through work educationals and also with friends & family. This has given me a varied insight into many different parts of the world and different way's of travelling abroad either independently or as package.

I have visited: Austria - Skiing, Bulgaria - Skiing, Caribbean - St Thomas, St Johns, Bahamas, Also Caribbean Cruise, Denmark, France- Tignes (skiing).
South West France - Surfing holiday , Paris for rugby tours and sightseeing, Greece- Island hopped Crete, Rhodes, Kos, Santorini, Ios, Paros, Naxos, Zante. Italy - Rome, Venice, Florence, Lake Garda, Le Marche Area, Portugal, Spain - Catalonia area, Majorca, Ibiza, Barcelona, Switzerland - Verbier skiing, Sweden, Turkey - Altinkum, Alanya, Side.

USA - Florida, I have extensive experience on Florida and have travelled there numerous times. I have also worked exclusively within a Florida department and am able to advise on all aspect and holiday requirements for this destination. New York, Miami, San Francisco, Las Vegas.